1. Why is Kevala joining Residex?
The senior care industry has long called for a single solution that unites workforce management and clinical care delivery. By joining forces with Residex — the leading EHR and care management platform for senior living — we can now connect scheduling, staffing, and resident care data like never before, driving better coverage, lowering costs, and building a more engaged care team.
2. What will change for Kevala customers right away?
From day one, Kevala will now offer first-class integration with Residex, enabling census- and acuity-based scheduling. That means staffing decisions will be based on the actual care needs in your community, not just headcount. Your current Kevala user experience, login, workflows, and support team will remain exactly the same.
3. Will my pricing or contract change?
No. All existing customer contracts will be honored at their current price level. In the future, we may offer new integrated features from the combined Kevala + Residex platform as optional add-ons.
4. What about my current integrations?
We will continue to support our partner ecosystem. Whether you prefer our Residex integration or EHR partners you already use, our goal is to keep your operations connected and running smoothly.
5. How will this benefit my staff?
Over time, your team will have a single login access to more data to view schedules, see their colleagues, and access resident care tasks — all in one place. This means less administrative work, fewer logins, and more time for delivering quality care.
6. Who can I contact with questions?
Your current Customer Success Manager is your first point of contact. You can also email us anytime at [email protected].